Privacy Policy

Introduction

Welcome to https://car-finance-reclaim.dreamdwellings.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users of our website, applications, services, and products. By visiting or using our platform, you agree to the terms outlined here.

Scope

This policy covers all aspects of your interaction with https://car-finance-reclaim.dreamdwellings.net, including but not limited to:

Accessing and navigating our websites linked to this statement.
Using our applications and services as an authorized user.
Subscribing to or receiving communications from us, such as newsletters, emails, telephone calls, or text messages (SMS).
Any other activities that involve the submission of personal information through our platform.

Please note that this policy does not extend to third-party platforms, applications, products, or services that you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

Our primary focus is on the following activities:

Authorised User Experience: Facilitating your use of our applications and services as an authorized user.
Website Interaction: Providing seamless access and navigation across our websites linked to this Privacy Policy.
Communication: Sending and receiving communications, including newsletters, promotional materials, and transactional updates.
Data Collection: Gathering various types of personal data for tailored services and improved user experience.

Personal Data Collection

We collect several categories of personal information to deliver our services effectively:

Account Information: This includes your username, registration details, and password (encrypted).
Payment Information: Such as credit/debit card numbers, expiration dates, and billing addresses, used for transaction processing.
Financial Details: Data related to your financial status, including bank account information (when provided for direct deposits or withdrawals).
Purchase History: Records of products or services purchased through our platform, along with associated pricing and quantity.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs, to enhance user experience.
Location Data: Information about your geographic location when you interact with our apps or visit our websites.
Feedback and Reviews: Content you submit, including comments, ratings, and product reviews, may be collected and shared publicly.
Social Media Information: If you choose to log in through social media accounts, we may access your public profile information (as permitted by your privacy settings).
Product Interest: Details about the products that interest or engage you on our platform.

We collect this data through direct user input, server logs, and automated technologies like cookies and tracking pixels. Additionally, third-party service providers may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

Cookies are small text files stored on your browser when you visit our websites or use our applications:

Strictly Necessary Cookies: Essential for navigation and functionality, ensuring a seamless user experience.
Preference Cookies: Remembering your preferences, such as language settings, to personalize your experience.
Analytics Cookies: Tracking website usage and performance metrics to improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for varying periods based on legal requirements and business needs:

Account Information: Retained indefinitely or until your account is deactivated upon request.
Payment and Financial Data: Usually stored for the duration of your relationship with us, plus a period after that to meet tax and accounting obligations.
Purchase History: Preserved for a period equal to or shorter than the applicable statute of limitations (as required by law).
All Other Personal Data: Retained for no longer than necessary to fulfill the purpose for which it was collected, unless prolonged retention is required by law.

Upon request, we will assist with data deletion or de-identification, subject to applicable legal constraints.

Your Rights

Depending on your jurisdiction, you have several rights regarding your personal data:

Access and Rectification: The right to access and update the personal data we hold about you.
Erasure (Right to be Forgotten): Request the deletion of your personal information under certain circumstances.
Restriction: Ask for limitations on how your data is used or disclosed.
Portability: Obtain a copy of your data in a commonly used, machine-readable format and transfer it to another controller.
Object: Object to the processing of your data for specific purposes, including profiling.
Non-Discrimination: Be free from decisions based solely on automated processing of personal data, except where required or permitted by law.
Appeals/Complaints: File a complaint with a supervisory authority if you believe your privacy rights have been infringed upon.

To exercise these rights, please contact our Data Protection Officer at the address provided below. We will respond to valid requests within a reasonable timeframe and in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information. If significant changes are made, we may provide additional notices through our communication channels.

Contact Information

For any questions, concerns, or requests related to your privacy:

Email: [email protected]
Postal Address: [Insert Privacy Team’s Mailing Address]

We value your trust in our platform and are committed to maintaining the security and confidentiality of your personal information. This policy is designed to ensure transparency and give you control over how your data is used.